Zero hours contracts offer flexibility but workers retain key rights. The Workers (Predictable Terms and Conditions) Act 2023 allows workers to request predictable hours after 26 weeks.

• Worker retains right to work elsewhere
• After 26 weeks worker can request predictable hours
• Holiday pay accrues on hours actually worked (12.07%)
• Cannot require exclusivity unless paid standby rate
• Minimum wage applies to all hours worked

Legal reference: Workers (Predictable Terms and Conditions) Act 2023; ERA 1996; National Minimum Wage Act 1998