SaaS Subscription Agreement — Step 5 of 10 — Online Contracts UK
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☁️ SaaS Subscription Agreement
Step 5/10
Step 5 of 10
Uptime SLA
Uptime commitment
*
Select…
99.9% monthly uptime
99.5% monthly uptime
Best efforts — no SLA
99.9% excluding scheduled maintenance
Scheduled maintenance window
SLA failure remedy
*
Select an option…
Service credit (1 day per hour of excess downtime)
Pro-rata fee reduction
No remedy — SLA is target only
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