Online coaching is a rapidly growing sector. Unlike in-person training, online coaches cannot directly observe clients performing exercises, which creates different liability considerations. A written agreement should address this, along with medical disclaimers, programme ownership, and digital content use.

• Online coach cannot directly supervise — medical clearance/PAR-Q is essential
• Programme plans are copyrighted to the coach unless assigned
• Check-in frequency and communication platform must be defined
• Cancellation and refund policies for programme packages are common disputes
• Consumer rights: 14-day cancellation right may apply to online programmes

Legal reference: Consumer Contracts Regulations 2013; Consumer Rights Act 2015; Supply of Goods and Services Act 1982